The Aviation Ministry has opposed to British Airways’ (BA)
decision to change Accra-London flights from the Heathrow Airport to Gatwick.
In a correspondence to an earlier objection to the Airline, the Ministry had showed
that no consultation had been made to arrive at the move and found it biased
for a decision to be made in its current unilateral nature.
This means all London-Accra-London bound BA flights will originate and
terminate at the London Gatwick Airport from the end of March 2021.
According to the government, the move forms part of a number of unsatisfying conduct and service rendered Ghanaian passengers on BA’s watch.
“We wish to remind you about the unpleasant experience of similar unilateral
decisions in the past by British Airways such as moving the Ghanaian passengers
from terminal 5 to Terminal 3 at the Heathrow Airport without due consultation
with the Ghanaian authorities.”
The letter signed on January 20, 2021, further added that “even the Boeing 747
aircraft that was used for several years to serve Ghanaian passengers was
unsuitable and visibly old and several complaints about the aircraft were
deliberately ignores.”
On the back of these, the Aviation Ministry said it will not condone the latest
determination by the carrier and is ready to back its position with some
action.
“The Ghanaian authorities will advise itself and take a reciprocal decision on
behalf of our passengers in the coming days if our call for British Airways to
rescind its decision on the movement to Gatwick Airport is not heeded,” the
government said.
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